Contact Us!

Call Us: 0434 368 887

Frequently Asked Questions

How I do get a quote for Traffolyte Labels?

You can email your label requirements to sales@lightscribe.com.au.

Refer to this page for more information.

How I do get a quote for Compliance Plates?

The first step is to email your compliance plate requirements to sales@lightscribe.com.au.

Refer to this page for more information.

Can I send an enquiry without using your form?

We love to hear from customers and are ready to assist you with your enquiry.

You can contact us by:

Can you supply traffolyte labels to my business or Government Department?

Absolutely. We work with Government departments, companies large and small, as well as individuals.

We are e-invoice compliant, and we can issue Government departments e-invoices if applicable, or regular PDF invoices for companies not yet ready to adopt e-invoicing.

For details on sending us your label requirements, refer to this page for more information.

Can you send my invoice as an e-invoice?

Yes we can!

We are registered on the Peppol network, and we are fully e-invoice compliant. We can issue e-invoices to any Government department, or business using e-invoice compatible accounting software.

I don't know what e-invoicing is. Can I still order items from you?

Yes you can.

If you work for a Government department, or a business registered on the Peppol network, you can request we issue your invoice as an e-invoice.

For all other customers, we can still issue regular invoices to any individual, or company not yet ready to adopt e-invoicing.

Can I bring items to you to be engraved?

On site engraving is by appointment only. Please contact us with details about what you want engraved and we’ll advise how we can assist you.

Can you laser engrave any material?

Not all materials are suitable for laser engraving. However we achieve excellent results on many varied items our customers bring to us. Send us details of what you want engraved and we’ll let you know what’s possible.

How do I order labels or compliance plates?

We encourage you to contact us via email, phone or the contact form on this page, with details of your requirements. We’ll be happy to provide you with a free quote for your job.

Can you engrave my company logo or other images?

Yes we can. As long as you can provide us with the graphic in a suitable format. Some images have copyright, and we request you ensure you have obtained the relevant license to reproduce the image, before asking us to engrave it.

Can you help me with graphical design?

Sure. If you have a low res image that needs touchup first, or you want us to design something for you from scratch we can help. Contact us with your question, or email us the graphic so we can review it and discuss with you how to proceed.

What format should I supply graphics in?

All text should be converted to curves, and the graphic should be sent to us as .SVG, .EPS, or .PDF preferably. If you are unsure how to do this, contact us for direction and we’ll let you know what we need.

How long will my job take to be ready?

That depends on how detailed the job is. For large jobs, involving hundreds of engravings, upon issue of invoice we will advise expected delivery timeframes .
For smaller jobs we typically dispatch within 1-3 working days.

Get In touch
or Request A Free Quote

If you have questions regarding traffolyte labels, compliance plates, trophies, medals, or laser engraving, get in contact with us to discuss your requirements. We’re passionate about supporting our growing customer base, and look forward to your enquiry.